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Contract management

2011-10-24 05:15:43 6 举报
Configuration Management Process Overview
Configuration Management Process
ITIL Process
作者其他创作
大纲/内容
Asset Manager
Yes
4. Relateextension tooriginalcontract
Business Manager
CMDB
3. Purchasecontract
(*) Approvecontract
2. Businessapproval(*)
Newcontract
4. Relate toappropriate CIs
Time passes (length of contract - X)
1. Negotiateterms withprovider
No
Asset Management -Procurement
Notify assetmanager forexpiration ofcontracts
Renewcontract
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