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Problem Management Process - Notification Process

2011-10-26 15:57:41 2 举报
Problem Management Process - Notification Process
Problem Management Process
ITIL Process
Notification Process
作者其他创作
大纲/内容
Validate Severity Level
Incorrect Assignment
Escalate to Prblem Management
Problem Record
Escalate to Problem Manager
Allocate & Prioritise
Incident from Incident process
Assign Severity
Critical Situation Managemen
To Incident process
Validate Assignmen
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