Financial Management diagram
2011-11-01 09:15:21 5 举报Financial Management diagram
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Provides cost details of providing services to meet business requirements
Cost analysis(IT Accounting)
Has to be simple fair and realistic
Provides details to justify the IT investments and expenditure
Influences customer behavior
Balance the quantity Services with the needs and resources of the customers
minimize the risk of overspending
IT Operational plan(incl. Budgets)
Process of ensuring the correct monies are available for the provision of IT services
Includes*budgeting guidelines*charging policies*investment guideline
Business IT requirements
Ensure the actual spends can be compared against predicted
Monitor and control performance against predefined targets
Track actual costs against budgets
Charges
Make formal evaluations of IT Services and plan for investment based on cost recovery and business benefits
职业：ITIL Support
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