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Waves of Benefits from Business Process Evolution

2012-02-20 14:47:14 15 举报
Waves of Benefits from Business Process Evolution
Business Process History
BPM Diagram
作者其他创作
大纲/内容
1980
1975
Total Quality Management
1985
LeanBasedApproaches
Six Sigma
2005
2
CustomerExpectationManagement
3
1
1995
Dynamic connector
service & cost
4
1990
TRIPLE CROWN plus
service & cost & revenueThe TRIPLE CROWN
Business Process Management
2000
Benefits
2010
1970
service
BusinessProcessImprovement
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