SLA
2016-02-22 13:06:51 2 举报
服务级别协议(SLA)是一份在提供者和消费者之间就服务质量达成的正式协议。它明确了在特定时间段内,提供者应提供的服务标准和可接受的性能水平。SLA通常包括服务的可用性、性能、故障响应时间等方面的内容。如果提供者未能达到这些标准,消费者可能有权获得补偿或退款。SLA是确保服务质量和消费者满意度的重要工具,常用于IT服务、云服务、电信服务等领域。
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大纲/内容
Experiment
-Ex # PK-start date
0...1
1...*
Rent
-invoice # PK-RA # CK-cash received amount
0...*
Experiment Treatment
-ET name PK-expected duration-RRPBET
1...* IN0...1
Count of type
0...*1...1
0...* 0...*
1...1
TYPIFICATION
ASSIGN-present monkey keeper
Employee
-Em ID # PK-Em address
actual experiment duration
YEAR
-Year PK
Treatment class
-TC # PK-stress rating CK-charge
Immunization
-IM time stamp pk-emploeey reaction
Monkey
-Monkey name PK-monkey ID # CK-identifying charateristic
1..1
1...1RECEIVE0...*
class count
i...d
medical experiment Type
-ME type PK-death rate-Pre-ratings-Post-ratings-RRPBEMT ??
Shot Type
-shot type PK-clinic fee-required frebquency
0...1 POLICY 0...1
0...*TYPE1...1
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