hkg perfect sales process5-4
2016-04-21 16:03:05 0 举报
HKG Perfect Sales Process 5-4是一种高效的销售流程,旨在帮助销售人员更好地了解客户需求、提供个性化解决方案并最终达成交易。该流程包括五个关键步骤:1. 建立联系;2. 了解客户需求;3. 提供解决方案;4. 谈判和达成协议;5. 跟进和维护客户关系。在这个过程中,销售人员需要与客户保持良好的沟通,确保客户的需求得到满足,同时也要关注客户的反馈,以便不断优化服务。通过遵循这个流程,销售人员可以提高销售效率,提升客户满意度,从而实现更高的业绩目标。总之,HKG Perfect Sales Process 5-4是一个实用且有效的销售工具,值得所有销售人员学习和实践。
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大纲/内容
finish checkin
exl available
yes
introduce EXL benefit
pax queue for chekin
BC available
EC pax arrive airport
EB?
peak hour?
pax inquiry
NO
pax will pay upsell
no
potential and methodevaluation
staff guide and assist
checkin-at premier counter
free EXL
pay at checkin counter
check baggage
pax will pay EXL
boarding
wait at boarding gate
introduce brieflyupsell & exl
pax above silver card
check-inor assist check-in
silver card above
upsell free EB
GHA quick evaluation
checkin-at transfer counter
staff
self-checkin
connected flight?
checkin-at standby counter
FFP ask exl
introduce upsell
staff introduce briefly
end
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