DAP流程 V2.2 英 内部
2017-10-03 19:29:23 2 举报DAP Process Thailand
作者其他创作
大纲/内容
Withing 15 days from purchasing
1.
Gionee DAP Process V2.2 For Internal Use
Sales-Store Detect?
Deliver to After-sales or Ask AS to send to After-Sales for detect
6.
Take Detection Job-Sheet to Sales Store
WarehousingRegistration
Return to Sales Store to handle by themself
Paid RefurbishService can be provide
Notes：
NO
Swap For Customer #1
Gionee
DetectAgain
Failure Found
Return to Customers
Deliver orSend to After-Sales for detect
Meet the standards of DAP
YES
5.
Sales Store
Deliver orBring to After-Sales
For the detection criteria please refer to \"DOA & DAP Detection Criteria V1.1\"
Provide Detection Job-Sheet
Send to the HQ of Gionee Thailand
Get new phones
3.
Deliver or Bring to HQ of Gionee Thailand
meet the standards of DAP
Replenish new phones to sales store
After-Sales
2.
Deliver to After-sales or Ask AS to send to After-Sales
Package the phones and give to Account Executive
Customer
Collect the phones &Follow repair process
4.
-------------------------------------------LINE:
Follow the repair process
AS
Swap For Customer #2
Swap Reject
Send phones to After-Sales
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