Customer Claim During the Commissioning
2021-05-13 14:25:17 1 举报
客户现场测试的投诉处理流程(包括错发,漏发,应用不好,运输损坏的处理流程)
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Customer Claim During the Commissioning
Quality Dept.
corfirm the result whether it is effective
fix the problem on custome site and whether customer is satisfied with our corrective action
Service Team
Technical Dept.
Y
take lead to hold a meet and find out root cause
close the preventive action
material confirm & delivery
OPS
support to provide modification scheme and BOMs
N
Responsible Person
provide required background or requied parts and Qty.
close the corrective action
find out preventice action and follow up it
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