人工实时体系
2021-07-04 20:54:28 0 举报11111
作者其他创作
大纲/内容
ads层
sep_evaluation_record
ads_tb_crm_svc_insight_ocs_agent_capacity_ri
user_touch
服务洞察实时体系
dws_tb_crm_cst_touch_group_mtr
dws_tb_crmrm_online_service_user_ri
hotline_agent_pool
dwd层
热线实时体系
dwd_tb_crmrm_touch_ri
ocs_evaluation
在线实时体系
dws_tb_crm_res_hrm_servr_all_dtr
sep_answer_detail
ads_tb_crm_cst_online_insight_touch_core_dtr(数据洞察)
dws_tb_crm_cst_touch_dep_hotline_dtr
dws_tb_crmrm_hotline_servicer_dep_ri
dws_tb_crmrm_hotline_group_state_ri
ocs_sessions
dws_tb_crm_cst_touch_catagory_xspace_dtr
dws层
ods层(TT)
dws_tb_crmrm_cst_ivr_bizmodule_ri
数据洞察和pluse屏实时体系
agentstatuslog
ivr_session_instance
dwd_tb_crm_cst_touch_sim_ri
hotline_callassign_pool
dws_tb_crm_cst_touch_group_transfer_dtr
坐席信息和排队信息
ivr_appraise
ads_tb_crm_cst_hotline_insight_queue_dtr(数据洞察)
dws_tb_crm_cst_touch_group_dtr(pluse屏)
ivr信息
ivr_node_instance
ocs_queue
dws_tb_crm_cst_touch_group_dtr
ivr_data
dws_tb_crm_cst_touch_group_servr_dtr
服务信息
hotline_agent_call_status
dwd_tb_crmrm_cst_ivr_ri
ocs_service_pool
dws_tb_crmrm_hotline_group_statistics_ri
dws_tb_crm_cst_touch_catagory_online_dtr
ads_tb_crm_svc_insight_ocs_touch_dtr
xspace_agent_info
xspace_workshift_stat_current
CCO_XSPACE_INSIGHT_event
dwd_tb_crm_cst_touch_ri
dws_tb_crmrm_cst_online_touch_core_ri
acw信息，判断呼入呼出
adb_ads_tb_crm_cst_pluse_service_skill_dtr(pluse屏)
dws_tb_crmrm_online_servicer_capacity_ri
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