opeeration process
2021-09-02 16:50:38 0 举报
opeeration process
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Inbound Call
Data Transfer
Product and Data Security Training
Warm Call
Customer Data Verifying
Success
Operation Process
Opt-Out
Call Voice Recording
SMS Send Out With PICS
Enrollment(Outbound)
YES
Direct Mail send to customer with membership info and policy cert
Payment
NO
Quality Control
Declaration
Customer Service Hotline
CRMStorage
End
Follow-up call
Pass
Call monitoring
Existing Customer
Complaint
Ecrypted Data send to Berkshire
Data Transfer Consent
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