Leadership
2022-04-07 19:46:45 8 举报AI智能生成
英文的领导力培训
作者其他创作
大纲/内容
领导力Leadership
建立长期关系Build long term relationships
Rear mirrow exercise: trust building影射练习：建立互信
Trust = Credibility + reliability+intimacy/self-orentation信任=可信性+可靠+亲密关系 / 自我主导
psychological safety心理安全感
negative of low psychological safety缺乏心理安全感的负面表现
avoid risk and reduce experimentation规避风险并减少实验
assign blame追责
eg: response is not occupied with assigning blame/fault不要用指责或纠错的方式交流
what could we have done to avoid this?如果我们之前xxx，就不会出现此事
what will we do now?现在该怎么解决？
unsafety缺乏安全感
why didnt you do that?你干嘛不那么做
i am disappointed with you.我对你太失望了
do not dare to challenge the status quo不敢挑战现状
promote your own agenda 主推你的方案
do not report mistakes 不汇报错误
reduct broadband 降低效率
imposter syndrome 自我否定综合证
5 hacks to foster psychological safety5个提升心理安全感的步骤
seting the stage做充分准备
conversational trun taking 交替分享
model falibility分享自己的错误
empathy带有同情心
embrace the messenger鼓励对方
active listening and conversations主动聆听及会话技巧
REAL conversationREAL模式会话
RELATE拉近
Presence and relatedness
ENGAGE引起注意
Appreciate平等互重
Listen聆听
2 ways to conversate: Advocacy vs inquiry
Advocacy: from my head to your head
Inquiry
from your head to my head
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2 levels of listing
inner listening
Talk about yourself and you bacome wiser on yourself
Yes that is exactly what i experienced when...
i do no agree in ...
what you really mean is ...
your problem is more aout ...
maybe you should rather do
Active listening
Listen to understand the other person
it seems like...
it sounds like you...
so you might ...
you might feel that...
How
Be encouraging and affirming
Use knowledge from being in a similar postition to verbalize likely emotions
i could imagine that that would make you really frustrated
ask a charifying question
what exactly do you mean? can you give an example?
职业：legal counsel
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