呼叫中心
2022-01-13 11:44:13 0 举报
呼叫中心重构初版
作者其他创作
大纲/内容
AbstractCallCenterOperatorService
CallCenterBusinessServiceImpl
- licenseService:LicenseService
- getServiceCloudTenants(); List<Long>- isCTITenant(Long tenantId):boolean- getOperatorConfigration(Long tenantId);CallCenterOperatorConfigration- getCTIOperatorConfigrations(Long tenantId); List<CallCenterOperatorConfigration>- getCallCenterOperatorService(CallCenterOperatorConfigration configration); CallCenterOperatorService
CallCenterOperatorService
+ beforPull(); boolean+ pullCallInfo(CallCenterOperatorConfigration configration);List<XObjectData>+ afterPull(XObjectData callInfo);boolean+ beforePUsh();boolean+ receiveCallInfo();List<XObjectData>+ afterPush(XObjectData callInfo); boolean
CallCenterBusinessService
+ updateThirdCallForPull();boolean+ createCallInfo(XObjectData callInfo);boolean+ hangUpCall(XObjectData callInfo);boolean
CallCenterOperatorTyccServiceImpl
CallCenterOperatorConfigration
- supplier;String- appId;String- adminUserName;String- password;String- trrt2Zone;String- appSecretKey;String- isQimoAliFlg;String
AbstractCallCenterBusinessService
+ getServiceCloudTenants(); List<Long>+ isCTITenant(Long tenantId):boolean+ getOperatorConfigration(Long tenantId);CallCenterOperatorConfigration+ getCTIOperatorConfigrations(Long tenantId); List<CallCenterOperatorConfigration>+ getCallCenterOperatorService(CallCenterOperatorConfigration configration); CallCenterOperatorService
CallCenterOperator7MoorServiceImpl
BaseCallCenterService
CallCenterOperatorTrrt2ServiceImpl
CallCenterOperatorTrrtServiceImpl
AbstractCallCenterService
- xObjectDataService : XObjectDataService
+ createCallInfo(XObjectData callInfo);boolean+ updateCallInfo(XObjectData callInfo);boolean
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