Report Collection Platform
2022-10-14 17:16:13 0 举报This is the whole process for the project's royalty report collection platform.
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FIN:Send Royalty report mail-reminders to customerscc AM
Standardized Royalty Raw Data for SAP SO Creation
Login Successfully?
OA a) Mark customer status as reported b) Process & analyze royalty report data
FIN regulary update:a) Customer Contact Window (OA)b) Customer Parent-child Relationships (SAP)
Matches Requirement
SAP a) SO Creation& billingb) Payment notice
CorrectReport?
SAP
OAAutomatically send mails to the customer (cc FIN) and inform them that report has been rejected & reason.
Report Re-submit
Customer report to FIN and FIN ask for IT support
Customer login into OA
OA auto-send non-reporting customer list to corresponding AM (cc lob head) on a monthly basis (each month-end)
Y
Reminder Mail attachment:a) Royalty Report Templateb) OA Platform User Guide (PPT/VIDEO)
Reminders sent at the beginning of each month after actual Q; 2rd & 3rd reminders to those unreported customers each M .
Customer submit royalty report in OA (online typing/ upload template)
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