CSCP 2022
2023-02-19 11:47:16 0 举报CSCP大纲
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Ⅰ. Forecast and Manage Demand
A. Collect and Analyze Historical and Environmental Demand Data
1. Perform historical analysis
a. Competitive environment
b. Demand patterns
2. Perform environmental scan and market analysis
3. Perform product assessment
B. Influence Demand Through Marketing Activities
1. Apply the Four Ps(prouct,price,place,and promotion)
2. Analyze product life cycles
C. Build the Forecast
1. Select appropriate forecasting methods
a. Qualitative
b. Quantitative
c. Extrinsic
d. intrinsic
2. Measure Forecast accuracy
a. Forecast error
b. Forecast bias
D. Align Supply with Deman
1. Execute sales and operations planning(S&OP) process
2. Manage inputs and outputs
3. Perform reconciliation and analysis
Ⅱ. Manage the Global Supply Chain Network and Information
A. Define and Manage the Supply Chain Network
1. Design the supply chain network
a. Determine business requirements,information technology(IT) strategy, and cyber security
b. Flow of prouct,information,and funds
2. Design and manage end-to-end supply chain connectivity and visibility
a. Supply chain technology applications
b. Information sharing(ex. data,status,and documents)
c. Legal requirements
B. Manage Customer,Supplier,Product/item,Engineering,and Logistics Master Data
1. Create data
2. Update data
3. Cleanse data
4. Retire data
C. Develop and Maintain Reports,Analysis,and Metrics
1. Define financial metrics and reports
2. Define operational metrics and reports
3. Utilize dashboards and balanced scorecards
4. Incorporate Supply Chain Operations Reference(SCOR) metrics
Ⅲ. Source Products and Services
A. Align Sourcing Activities to Demand
1. Perform make-or-buy analysis
a. Manufacturing capabilities
b. Core competencies
c. Total cost of ownership(TCO)
2. Define sourcing requirements and timing
B. Manage Categories for Sourcing of Products and Services
1. Create segmented sourcing strategy
2. Conduct supply base analysis
3. Identify savings opportunities
4. Rationalize or right-size supply base
5. Influence product designs(for manufacturability,sustainability,transportation,or warehousing
C. Evaluate and Select Suppliers
1. Manage initial supplier qualifications/evaluation(ex. include financial stability and management of policies and performance)
2. Develop contracts
a. Negotiate terms and conditions,pricing,and delivery terms.
b. Determine value-added services
D. Manage Purchase Orders
1. Place orders(standard.blanket.and e-procurement)
2. Track,expedite/de-expedite,and process changes
3. Reconcile and approve invoice for payment.
4. Analyze sourcing processes for automation
Ⅳ. Manage Internal Operations and Inventory
A. Plan Operations
1. Develop master schedule
2. Determine material requirements
3. Evaluate capacity requirements
B. Manage inventory
1. Align inventory requirements with demand
2. Develop replenishment strategy
3. Manage product disposition and obsolescence
4. Manage product traceability and chain of custody
5. Define and execute physical inventory and cycle counting
6. Manage maintenance,repair,and operating(MRO) supplies
C. Measure and Assess Performance
1. Compare operational performance against plan
2. Compare financial peformance against plan
3. Evaluate inventory accuracy
4.Report against key performance indicators(KPIs) and other objectives
D. Analyze and Utilize Applicable Continuous Improvement Philosphies(ex. lean principles,six sigma,total quality management(TQM),and theory of constraints(TOC))
Ⅴ. Manage Supply Chain Logistics
A. Define and Manage Distribution Network
1. Develop and execute the warehousing strategy
2. Develop and execute the transportation strategy
3. Develop and exectue logistics planning and information systems
B. Provide Distribution Services
1. Receive, put away, and store product
2. Pick, pack, and ship product
3. Select mode and transport providers
4. Provide value-added services(ex. installation, repacking, postponement, stocking,and final assembly)
C. Evaluate Trade Considerations
1. Comply with import/export regulations
2. Utilize incoterms
3. Understand foreign/free trade zones/trading blocs
4. Provide appropriate documentation
D. Design and Manage Reverse Flow
1. Determine reverse logistics activities
2. Analyze costs and benefits
3. Determine use of warranties and disposition
4. Incorporate reduce, reues, recycle, and recover waste hierarchy
Ⅵ. Manage Customer and Supplier Relationships
A. Manage Customer Relations
1. Cultivate customer relationships
a. Interpret voice of the customer
b. Design customer service offerings
c. Define measurements and key performance indicators(KPIs) with customer
2. Measure customer service, manage customer feedback, and resolve issues
B. Manage Supplier Relations
1.Cultivate supplier relationships
a. Define measurements and KPIs with supplier (examples include quality, delivery, sustainability, and cost)
b. Establish supplier management programs and partnerships.
2.Measure supplier performance and provide feedback
a. Perform periodic supplier evaluation or audit(ex. quality plan, financiais, processes, and governance)
b. Establish supplier development and improvement programs
c. Execute supplier remediation plan
d. Manage quality cases or claims
Ⅶ. Manage Supply Chain Risk
A. Identify Risks(ex. supply disruption, supplier compliance, financial, intellectual,and syber risks)
B. Assess Impact, Timing, or Probability of Risks
C. Determine Responsse to Mitigate Risks
1. Perform contingency planning to minimize impact
2. Eliminate avoidable risks
3. Accept unavoidable risks
D. Execute and Evaluate Risk Response
Ⅷ. Evaluate and Optimize the Supply Chain
A. Optimize the Supply Chain Strategy
1. Evaluate existing supply chain strategy
2. Redesign strategy for optimization
B. Optimize the Supply Chain Network and Processes
1. Evluate existing supply chain network and processes
2. Redesign network and processes for optimization
C. Embed Sustainability into the Supply Chain
1. Incorporate triple bottom line(TBL)
2. Follow United Nations(UN) Global Compact guidelines
3. Utilize the Global Reporting Initiative(GRI) Standards
4. Adhere to social, environmental, safety, and quality accreditations and certifications
5. Develop sustainability metrics
D. Consider Emerging Trends(ex. intelligent supply chain, Internet of Things(IoT), quantum computing, control towers, and blockchain)
1. Understand various emerging trends
2. Assess the impact on current practives
3. Incorporate changes as needed
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